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Intertwined

Shipping & Returns

Shipping

All orders will be dispatched within 24 hours (excluding Christmas Day, Boxing Day, Good Friday and Bank Holidays).

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Shipping within the United Kingdom is free with the delivery aim between 24 - 48 hours by Royal Mail Special Delivery.

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Shipping to the EU will be dispatched by Royal Mail International Tracked with the delivery aim of 3-5 business days.

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Worldwide shipping will be dispatched by Royal Mail International Tracked with the delivery aim of 5-7 business days.

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Orders for items out of stock will be dispatched within 10-15 business days.

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Returns

​Refund requests for damaged items must be made within 14 days after receipt of goods.

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In the event that an item is damaged upon receipt, please return the item(s) in a new and unused condition and where possible, in the original packaging.  When returning the damaged or faulty item(s) please put all items into one parcel bag and attach one returns label and take your items to the Post Office hand your parcel to Post Office Assistant who will scan the package and provide you with a tracking receipt which you should keep.

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Once we are in receipt of the item(s) we will send an email to let you know when we’ve refunded your items. 

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